This certification provides individuals with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. It will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.
It is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements.
This Practice Test will enable you to plan innovative yet reliable tech-enabled services to your customers in an increasingly competitive market.
What Does ITIL 4 Strategist Cover?
- Understand the key concepts of Direct, Plan & Improve
- Understand the methods of measurement and reporting
- Understand how to scope what is directed and/or planned
- Understand how to direct, plan and improve value streams